UCSC University Library

Home || Library Info || Services || Research

Refall Training Resources

Presentations || List of Prospective Topics || Competencies for Reference Services


Presentations

"Information Access Is a Social Justice Issue"
Presented by Ken Lyons and Lucia Orlando
Imagining Change/Shaping the Future Social Justice Conference, Cabrillo College
21st April '07

"Information Access Is a Social Justice Issue" PowerPoint presentation

Resources for Independent Research handout


NetLibrary Electronic Books
Presented by Mike Ahern (OCLC Library Services Consultant)
12th April '07

NetLibrary—Help


ebrary Electronic Books
Presented by Neil Sorensen (ebrary Western Regional Sales Manager)
11th April '07

ebrary Patron User Guide


Business Resources & Statistics
Presented by Lucia Orlando and Kerry Scott
13th December '06

Staff Business Resources


 

 

 

 

 

 

 

OCLC: WorldCat(s) and CalCat
Presented by Ken Lyons
26th October & 8th November '06

Comparison of WorldCat's public views

FirstSearch at a Glance

CalCat

WorldCat on the Web—Open WorldCat and WorldCat.org

Open WorldCat

WorldCat.org

WorldCat on the Web—FAQs



Local History
Presented by Stan Stevens
18th August '06

Index to Personal Names, Portraits & Illustrations Appearing in California City, County and Regional Histories, 1867–1910
Indexes 33 reels of microfilm (F856 C121); printed version of index is located in Microforms Room bookcase; also available as a downloadable PDF file (http://refsnap.library.ucsc.edu/RefPublic/califbio/Index_Bio_Cal.pdf)

Hihn-Younger Archive
Artifacts, correspondence, documents, company records and maps, memorabilia, and photographs from the archives of entrepreneur F.A. Hihn (1829–1913) and attorney C.B. Younger (1831–1907)—two crucial figures in the development of Santa Cruz County.

The Rowland Collection
Materials from the research collection of Leon Rowland (1884–1952), local historian and editor of the Santa Cruz Evening News and the Santa Cruz Sentinel. Includes a searchable database of the Leon and Jeannette Rowland File Card Index.

"Some of My Favorite Local History Research Tools at the University Library, UCSC"
Extensive list of online databases and printed resources on California, San Francisco, Santa Clara County, and Santa Cruz County history.



List of Prospective Training Topics

Refall Training Topics (continually updated)

 

Competencies for Reference Services

McHenry Reference Aides Program Competencies

McHenry Reference Substitutes Competencies

Government Publications & Law Staff Resources and Finding Aids

Professional Competencies for Reference and User Services Librarians

Guidelines for the Introduction of Electronic Information Resources to Users

Guidelines for Behavioral Performance of Reference and Information Service Providers

Reference and User Services Guideline Links by Topic

 

Contact Kenneth Lyons (kbplyons@ucsc.edu). Updated 15th May 2007.

UCSC Home