Following is a list of services and resources available outside the library:
Catalogs | Online Databases | Off-Campus Access | UC eLinks | Managing Library Accounts |
Interlibrary Loan/Document Delivery | Course Reserves | Library Billing | Help

= Services and resources available to currently enrolled students, faculty and staff.
= Services and resources available to anyone on the Web.

Search the Catalogs

CRUZCAT Catalog: Contains the holdings of the UC Santa Cruz library. URL: http://cruzcat.ucsc.edu
Melvyl® Union Catalog: Contains the library holdings of all UC campuses. URL: http://melvyl.cdlib.org

Search Online Databases and Other Licensed Resources

UCSC Online Indexes and Databases: Links to article databases, online newspapers, online journals, image databases, reference resources and more. See the following note about SlugLink below for remote access information. URL: http://library.ucsc.edu/research.html

Off-Campus Access Service

When library patrons are located off-campus, they must "authenticate" themselves as UCSC faculty, staff or students so the Web site publishers will allow access to their resources. There are three ways to connect to these resources and authenticate oneself as a UCSC patron:

• Connect to the Internet through an Internet Service Provider (such as PacBell DSL) and use Off-Campus Access. This service will ask you to login with your library card number the first time you click on a link for a licensed resource. You'll remain authenticated until you quit your browser. For further information, see the Off-Campus FAQ.

1. Use on-campus computers. All campus buildings including the libraries, offices, classrooms, housing (ResNet), and wireless (CruzNet) also have full access to the library's online resources.
   
2. Connect through the campus modem pool. More information is available at http://its.ucsc.edu/services/hardware/modems.php.

UC-eLinks

This service is designed to link you from a citation for an item to the actual text of that item. In most of the article databases, click on the icon and a pop-up window will appear with links to the options below. See http://library.ucsc.edu/ref/howto/elinks.html for more information.
Find the online full text of articles (when available)
Find the holdings (call numbers and locations) of print materials in UC libraries
Request books and articles through interlibrary loan
Ask a librarian for help.

Manage Library Accounts

Check your Circulation Record: For UCSC-owned items, confirm due dates, renew items eligible for renewal, review items placed on hold, determine if items have been recalled from you, change your access PIN. URL: http://cruzcat.ucsc.edu/patroninfo.html. For help, call (831) 459-5185 for the McHenry Library Circulation desk, or call (831) 459-5300 for the Science & Engineering Library Circulation desk.

Check your Interlibrary Loan Record: Confirm due dates and titles for items checked out through ILL. Call: (831) 459-2234 or email ill@library.ucsc.edu. (Restoration of online services coming soon!)

Interlibrary Loan / Document Delivery

Melvyl Request: Order items owned by any of the UC campuses though Melvyl—the UC-wide catalog—by choosing within the Melvyl Catalog. URL: http://melvyl.cdlib.org

Citation Linker: Use this form to order articles or items not found in Melvyl.
URL: http://ucelinks.cdlib.org:8888/citation/sfx_local?genre=article

Document Delivery of UCSC-owned materials: UCSC faculty, staff, and graduate students can have our materials delivered to campus addresses. See the link below for more information.
Still have questions? Visit us at http://library.ucsc.edu/services/ill/.

Course Reserves

Students:

• CRUZCAT Hard-Copy Reserves: Search CRUZCAT to find the books, videos, music and other material placed on reserve for your course. URL: http://cruzcat.ucsc.edu/search/r
• ERes: View articles and links that your instructor has made available on the Web. Course password (provided by your instructor) is required. URL: http://eres.ucsc.edu/courseindex.asp

Instructors:

• Place items on hard-copy reserves (photocopies and/or books) by filling out the following form:
  http://library.ucsc.edu/services/reserves/form.html
• Place items on electronic reserve (online scans of articles and/or book chapters).
  URL: http://library.ucsc.edu/services/reserves/eresltr.html

Library Billing

Billing Policies: Learn about billing policies and payment at http://library.ucsc.edu/services/billing/

Appeal a Bill: Contest charges or ask questions about a specific fine.
URL: http://library.ucsc.edu/services/billing/bill_appeal.html

Research Help

Ask a Librarian: Get help starting your research, using catalogs, databases or journals. This is also a great place to ask a question if you're not sure whom to ask. URL: http://library.ucsc.edu/info/askalibrarian.html. Call 831-459-2886 for Science & Engineering-related questions, or call (831) 459-2711 for all other subjects.

CruzMail Help: Get information about campus CruzMail accounts and campus network access. URL: http://its.ucsc.edu or call (831) 459-HELP (831-459-4357).